Pairing DTA to DTA remote - Time Warner TV

This question is about "Pairing DTA to DTA remote", with Time Warner Cable TV and apps. I know to pair the remote to the device yiu are supposed to hold the PROG button until the light turns on. Then you are supposed to press the INFO button and the light is supposed to blink then display a code in the TV. When I try this process my remote light flashes 3 times. Then three times real fast and stops. Never displays a code. What is wrong??

This topic covered Pairing DTA to DTA remote, and TWC cable tv service.