playlist shows will not play - DirecTV

I went in to menu, search and browse, found the powerpuff girls, selected the available seasons, selected a show, it starts up says "preparing for playback", then it just goes back to the channel I last had the dvr on... I then can go into playlist, and there the show is but still wont let me watch it. I JUST got Direct tv yesterday, and this is VERY frustrating with my 6 year old standing by me waiting for her show!!

This question, "playlist shows will not play," is about DirecTV channels, programming, equipment, and sports.