power outage 6 days ago and new remote does not work

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pattywalsh

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#1
I can't get through using two different phone numbers for Comcast. Had a power outage here last Tuesday, spoke to someone from comcast who said problem sounded like a needed a new remote. I just got the new remote and it does not work. It won't turn the tv on or off, it doesn't do anything. Does this sound like I need a new cable box? I have two tvs, one in the living room with a larger cable box and the one that doesn't work is the tv in the bedroom that uses a smaller cable box. Can someone please help me? Thanks.

"power outage 6 days ago and new remote does not work," is about XFinity-Comcast Television.

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