Power Saver and Screen Saver



Hello -

I have an X1 box and use Power Saver when we are not watching it. It used to just stay as a blank screen when in Power Saver mode. Now, in less than a minute the Screen Saver kicks in. I have the Screen Saver set to 5 hours, but once I go into Power Saver it comes on very quickly. I called in to Support and the guy I talked to had no clue. He didn't know why it was coming on or how to disable it.

Also, is there a way to disable hitting any button on the remote to "wake" the X1 box from Power Saver mode? I would like it to come on only when I hit the Power button. If any other gets bumped, the X1 box is coming on and we don't want that.

Can anyone please help me? Thank you...

"Power Saver and Screen Saver," is about XFinity-Comcast Television.

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