Problem using the McAfee security software provided by Spectrum - Time Warner Internet

#1
This question is about "Problem using the McAfee security software provided by Spectrum", with Time Warner Cable internet and apps. If anyone out there is using the anti-spam feature on the McAfee software provided by Spectrum I need some help setting it up to filter my RR webmail.



When I try to add my RR account information into the webmail rules section it appears to accept the information but it never gets added to the list. It may be I am entering the wrong info in the boxes but it does not give any error message when I click "apply".



I am entering the following:



In the webmail address box I assumed they meant the webmail login URL which I believed to be "mail.twc.com", however whatever I type into this box is automatically repeated in the "user name" box, so I'm not sure what it's really asking for since I did not think the webmail address and user name were the same thing. The other boxes I filled in per the instructions on the spectrum FAQ page:



  • Account Type: IMAP
  • Incoming Mail Server: mail.twc.com
  • Incoming Server –IMAP port: 993

If I could get the software to accept the account info it looks like it may help with the spam because it appears to have a lot of customizable rules you can use for filtering.



I understand gmail has some type of spam filtering feature, but If possible I would prefer not to switch, since outside of the spam issue I have not had any other real problems with the RR email.

Problem using the McAfee security software provided by Spectrum?
 
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