Program cannot be fast-forwarded - DirecTV

For the past week, when we choose "List" on the remote control the list shows up. However there is a solid black box that covers part of the list that states "Program cannot be fast-forwarded". It isn't even during a program, it is just when I am looking at the list. Can someone tell me why this is happening? It covers part of the list so it cannot be read.

This question, "Program cannot be fast-forwarded," is about DirecTV channels, programming, equipment, and sports.


on right side front of dvr, behind door hit red button to restart, then "program cannot be fast forwarded" will go away.
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