Promised $400 in Gift Cards Now I Don't Qualify - DirecTV

#1
Hello,

I have been an AT&T customer for about 15 years using their cell phone service. I recently signed up for their U-verse TV service because I was promised $400 in gift cards. My boyfriend who is on the account called today and they said a mistake was made and we don't qualify for that program. We were mislead in order to get us to sign up for U-verse instead of going with their competitor Comcast which we were on the fence about. I'm extremely angry and looking for other customers this has happened to. I am giving AT&T a chance to fix this or else I will be contacting a lawyer and starting a class action lawsuit. If anyone has dealt with this situation and has any advice please let me know what I should do.


This question, "Promised $400 in Gift Cards Now I Don't Qualify," is about DirecTV channels, programming, equipment, and sports.
 
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