Prorated U-Verse Bill - DirecTV DVR

For DirecTV TV services which include DVRs and receivers, Prorated U-Verse Bill AT&T has provided No customer feedback on local areas on the current outage. I am going into my 5th day without U-verse and have not received a single email or Text msg from AT&T regarding the outage in Palm Coast, Fl. FPL kept us up-to-date on power outage. Does AT&T plan on prorating customers bills reflecting the time without service. I am already up to 5 days without service.