Quality issues with On Demand - DirecTV

Just got my U-Verse set up yesterday. Tried watching On Demand last night. The sound keeps going in and out and the picture continually freezes. I tried a show from ABC and NBC, same results. I tried it late at night 11:00pm and also early in the morning 8:30am, same result. Right now it is totally unuseable. Any suggestions on how to fix this?

This question, "Quality issues with On Demand," is about DirecTV channels, programming, equipment, and sports.

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