Receiver not responding to remote - DirecTV

#1
Receiver not responding to remote. There is picture and sound. Can change channels from reciever. Remote works on other boxes. Main receiver not responding to any remotes. I have u plugged receiver. I have sent refresh. I have reset my gateway.
Any ideas?

This question, "Receiver not responding to remote," is about DirecTV channels, programming, equipment, and sports.
 
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