ref code S0a00



I keep receiving the following message, "one moment please with ref code S0a00". It happens at night on different channels. I can get by it by unplugging my set-top box but it's getting old with having to do it 2-3 times a week. Has anyone seen this message? What should I do?


DTVUSA Jr. Member
Get a higher quality coaxial cable from the wall to your cable box. I had the same issue and like HDNet, NBC and some other channels would drop off at night and it was lack of signal. Just get a higher quality coax and that should fix it, otherwise call up the cable company.


look to see if the time is correct on the tv screen. if it says 12:00 than its not getting any signal. in this case its most likely a bad outlet, try replacing the splitters (get good ones!!!!) either outside or in the basement. call the cable company if that doesent work.