replaced tv, asking for wireless network password to connect - DirecTV

#1
we bought a new tv (replaced and old one that was previouly connected) and we cannot connect to our wireless direct tv network because it is asking for a password becauses it is showing it is a secured network. We can hear sound and change channels but no picture. On the phone with direct tv for over an hour two different times and they cannot help. anyone know where i can find the password?


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