I talked to 3 people today, 2 in retentions, the last was a Supervisor. I called because i was told to call back when my discounts expired. They expired, now i'm told all i can get is $5 a month for 3 months. I was told you already get HD free that's $10 a month. Well that's not really something they give me. I have my billed paid every month on my CC. Noone i talked to was willing to give me anything else. Anyone know how or who i can contact about this? I've been in touch with the Advocate Dept., no success there either. They are getting too high for what they offer. Any suggestions?