Saved recordings being deleted - DirecTV

For the second time in a few months I am having saved recordings being deleted without any human intervention. Last time this happened I ended up getting a brand new DVR from AT&T after all else failed. In my mind this must be a software issue. I currently have over 80% space available so I am not running out of space forcing recordings to be deleted. This is so frustrating especially considering I am paying for the 450 channel plan. Anyone else having this issue? Any ideas on how to resolve it?

This question, "Saved recordings being deleted," is about DirecTV channels, programming, equipment, and sports.