SB6183 modem issues with TWC internet - Time Warner Internet

#1
This question is about "SB6183 modem issues with TWC internet", with Time Warner Cable internet and apps. Last week our internet went out. 3 lights on but the 4th one remains flashing on our Arris SB6183 modem.

After following the usual steps, we called TWC and they sent a tech out. He still couldn't fix the problem, and said he had seen a number of people with issues in the last week on this particular modem. He thought TWC was working on a bug fix, but couldn't confirm an ETA for it.

That sounds bogus to me. I just upgraded to this modem less than 6 months ago, so I'd prefer not to buy a new one.

Are others having the same problem recently with this modem? Any suggestions? TWC, if it's on you, when can I expect a fix?

Thanks.

This topic covered SB6183 modem issues with TWC internet, and TWC cable internet service.
 
Top