Searching for satellite signal - DirecTV DVR

For Searching for satellite signal, relating to DirecTV DVRs and receivers. My less than 1 week old R15 DVR is stuck on "Searching for satellite signal..." and never gets beyond 0% complete.

I have repeatedly checked the connections at the DVR and dish, unplugged the machine and waited 15 seconds, hit the red reset button, et cetera.

Per a post by "theotherguy235" (Re: frozen DVR, dated Mar 30, 2006 9:46 p.m.) I am able to get to "Downloading software," but in the end this also fails after never getting beyond 0% complete.

I would be delighted if I could get to the Setup menu, much less fix the problem.

Any suggestions would be welcome.


P.S. Yes, some DirecTV technician will be here in a week...

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