Selective Channel Pixelation and Music Issues

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deshetlr

Guest
#1
For the last week or so we have been experiencing two issues with our service. First is heavy pixelation on just the network channels such as ABC, CBS, NBC, and FOX. It is not occuring on cable channels such as FOX News and CNN. It occures on all 4 of our TVs. I have tightened all the connections, inside and out and restarted everything as instructed.



Second we are not recieving any of the music channels in the 900 range. We simply get an error box that Comcast is having issues and to try again later.



Can anyone shed light on what the issue is?

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