Sharp Aquos TV and Direct TV, Cannot access Netflix or any other Apps - DirecTV

#1
When I hit "Apps" on my Aquos remote, I get the list of apps at the bottom of my screen, but when I choose Netflix I get "We're unable to connect you to Netflix. Please try again or visit www.netflix.com/tvhelp". I'm wondering if this in an issue with Direct TV blocking my smart tv's ability to log on? I've tried to disconnect from Netflix via an up up down type code, which let me disconnect, but when I reopened Netflix, it was supposed to prompt me to sign in again, which it did not. I just got the "we're unable to connect" message again.

HELP!
 
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