Show keeps auto preparing over and over - DirecTV

#1
I have a show that was recorded to my HR54/700 three days ago. I have auto prepare turned on. I go to download the show to my iPhone and it prepares it all over again.

When the prepare is done (I thought it should have been auto prepared already), I go to download the show and it starts preparing it all over again.

It never lets me download the show. Please help.

This question, "Show keeps auto preparing over and over," is about DirecTV channels, programming, equipment, and sports.
 
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