Slow internet - Time Warner Internet

#1
This question is about "Slow internet", with Time Warner Cable internet and apps. ARRIS Logo

SB6183
STATUS
PRODUCT INFORMATION
EVENT LOG
ADDRESSES
CONFIGURATION
HELP
Event Log
The table below contains the log of events that the SB6183 has detected. This log can be important to the service provider to help diagnose and correct problems, if any should occur.
Time Priority Description
Sat Oct 22 19:18:41 2016 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 19:18:37 2016 Critical (3) SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:46:47 2016 Notice (6) TLV-11 - unrecognized OID;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 23 02:46:46 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 23 02:46:45 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 23 02:46:45 2016 Warning (5) ToD request sent - No Response received;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.0;CM-VER=3.0;
Sun Oct 23 02:46:31 2016 Notice (6) Overriding MDD IP initialization parameters; IP provisioning mode = IPv6
Sun Oct 23 02:46:28 2016 Critical (3) No Ranging Response received - T3 time-out
Sun Oct 23 02:46:19 2016 Notice (6) TLV-11 - unrecognized OID;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 23 02:46:19 2016 Notice (6) Provisioning Mode Changed - Reinitialize MAC...
Sun Oct 23 02:46:19 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 23 02:46:19 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Sun Oct 23 02:42:41 2016 Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Sat Oct 22 18:40:08 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Sat Oct 22 18:40:04 2016 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:40:04 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:40:01 2016 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:40:01 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:55 2016 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:55 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:53 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:52 2016 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:52 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:50 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:49 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:48 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:46 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:44 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:41 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:39 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:38 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:35 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 18:39:34 2016 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:ca:08:6f:75:bf;CMTS-MAC=00:01:5c:67:ce:71;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 22 19:08:15 2016 Critical (3) No Ranging Response received - T3 time-out
Sat Oct 22 19:08:01 2016 Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Sat Oct 22 19:04:45 2016 Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out


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