slow motion - DirecTV DVR

For slow motion, relating to DirecTV DVRs and receivers. We are also haveing our DVR go into Slow Motion at will. If we switch chanels and back it goes away. Of course we also cant go back. And it will do it whether it is being recorded or not. And it will do it if a program is being recorded. The only temporary fix we have found is to hit goback twice and it returns to normal speed. Resetting has not fixed this problem....

Any body have this problem fixed yet?