Sound cutting out - DirecTV

Sound keeps cutting in and out randomly on all channels. Been problem since installed in 12/16. Tech has been here replaced genie etc same problem said must be tv problem. Read something about software. Is this available? Using with Samsung 4k

This question, "Sound cutting out," is about DirecTV channels, programming, equipment, and sports.

Zeno Zarley

take output from digital audio coax to a converter that converts it to analog and use the analog output into your
tv or sound bar input. Worked to solve the problem for me. I have a Samsung series 8000 65 inch tv and the genie 4k client box.


I have had this problem for almost one year. 6 technicians and new boxes still the same. Very frustrating. Ever since ATT took over the feed sucks

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