Sound drops - DirecTV

#1
On my mini genie, about every 5 minutes my sound drops for about 1 to 2 seconds. I have reset both mini and the main genie & unplugged both devices for up to 10 minutes. It is not the TV as it is new and DVD works fine. I called Tech support and went in circles for 40 minutes of my life and then they wanted $50 to send someone out...LOL...I'll send back all the equipment first!
Any suggestions? before I tell then to pick up their equipment and deal with all the legal garbage to get out of the contract.


This question, "Sound drops," is about DirecTV channels, programming, equipment, and sports.
 
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