sound goes out - DirecTV

i have a 4k tv. the sound will go out sometimes for 5 sec then come back on. I called Directv and they said it is a problem with there end. They said they are working on this problem, its been 4 months. when will they get this fixed?? Sucks watching directv with the sound going out.

This question, "sound goes out," is about DirecTV channels, programming, equipment, and sports.