Spectrum Coincidence - Time Warner Internet

This question is about "Spectrum Coincidence", with Time Warner Cable internet and apps. So it's been a few days without me having any internet. Was told their was an outage in my area by a Spectrum agent.

The day my internet stopped working my father was approached by a Spectrum field agent and asked if we had cable tv. My father told him that we didn't.

Since that day my internet has been down. The weather here in the Piedmont of North Carolina has not been terrible. So i'm curious if any line men or experts are looking at this.....did that field agent disconnect my internet accidently because we told him we didn't have cable tv? It's been almost 72 hours since this incident.

Spectrum Coincidence?