Spectrum email servers rejecting inbound mail - Time Warner Internet

#1
This question is about "Spectrum email servers rejecting inbound mail", with Time Warner Cable internet and apps. In addition to being a Spectrum (residential) customer, I administer a small online forum. Several of the forum members use a Spectrum / Roadrunner email account. Starting on, or about July 5th, 2019, I have started having issues with the Spectrum email servers rejecting (inbound) messages from my email server to Spectrum user accounts.



An example of the current error that I am receiving is: Jul 18 14:06:20 telvos postfix/smtp[22133]: C2EF71F975: to=<redacted@nc.rr.com>, relay=dnvrco-cmedge01.email.rr.com[69.134.155.135]:25, delay=5.9, delays=0.01/0.01/2.2/3.6, dsn=5.2.0, status=bounced (host dnvrco-cmedge01.email.rr.com[69.134.155.135] said: 552 5.2.0 ESMTP server temporarily unabailable AUP#I-1510 (in reply to end of DATA command))

In other words, server dnvrco-cmedge01.email.rr.com is rejecting messages with code 5.2.0 / AUP#-1510.

From what I can tell code 5.2.0 sometimes refers to attachements, though there are none.

The email server is my hosted (Linode) domain. According to MX Toolbox It has:

Valid forward and reverse DNS A records.

Valid SPF record

Valid DKIM signature.

Valid DMARC record.

It is NOT listed on the black lists.

Has a reputation score of 99 (out of 100) according to other testing services.

It does NOT send UBM (unsolicited Bulk Mail) commonly called SPAM. Users must opt in and select to receive desired notifications.



In short, there is no valid reason why the server should be rejecting messages from this host.

Please help.

Spectrum email servers rejecting inbound mail?
 
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