STB-3802 error code - Time Warner TV

This question is about "STB-3802 error code", with Time Warner Cable TV and apps. Why is it that if I'm not using the cable box for a few days that when I turn it on, I get the 3802 message and have to reset the box and then actually unplug it and plug it back in because the box wants to continually reboot when the reset button is used.

For the 3802 message, this is how it came up. The box was last on 230 when it was turned off. The box wasn't used from Thursday morning to Sunday afternoon. I turned on the box and switched to channel 5. I then tried to switch back to 230 when I got this error code. All other channels appeared to work without issues.

This topic covered STB-3802 error code, and TWC cable tv service.

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