Stb services port n/a 100 - DirecTV

I received a new receiver HR44/500 and I cannot connect a Samsung tablet to to DVR even though an iPhone can connect. All are on the same wireless network- the only error I see is stb services port n/a 100. I've tried rebooting the router and dvr. I also tried manually adding the dvr by up address

This question, "Stb services port n/a 100," is about DirecTV channels, programming, equipment, and sports.

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