Streaming not working for us - XFinity

Hi there,We live in Sarasota, Florida and were looking forward to using the Xfinity Streaming app to view our TV services while we are in the UK.Unfortunately, when I tried to access the Xifinity app on my tablet and view our recordings, I see an 'Playback error :: 106000 no matter which recorded program. I choose.If I try to watch Live TV, the guide is set to the timezone that we are currently in (GMT) so I can't watch any live TV ...When I go to the desktop, which has just been updated to Windows 10 ... I see :- Error 102100.5: Loading of the specified resource has failed.Interestingly, when I tried to use the Comcast Chat facility the spinner just keeps spinning... but never completes...Can anyone please help us gain access to US TV and our recordings?

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