Stuck on “Welcome....” screen.

Z

Zoso74

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#1
Hello. I woke up this morning and my screen is stuck on “welcome Connecting to your entertainment experience” there are 3 dots below that and only the middle one is white, there aren’t going one at a time like it’s trying to connect.

I follows instructions on another post and unplugged box and tv for a few minutes, plugged box back in, waited 3 minutes, plugged in tv and tried again. Same issue. Any help would be awesome. Thanks.

"Stuck on “Welcome....” screen.," is about XFinity-Comcast Television.

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