tech came earlier to the appt and left - DirecTV

#1
Today was supposed to be the installation day for uverse. The technician was going to be here 11-1pm. My husband came home, earlier, before 11 and saw the guy sitting at the corner. The tech left a msg at the home phone that he was here. But it was 10:45, when my husbnd called him back, he said it was late, he had already put it in a pool for other tech!
How can they do that? The window was 11-1 not all day.
they wanted to give me another day in 10 days, i was able to get one in 2 days, with the supervisors approval. My husband doesnt even want to switch anymore, we have xfinity.
just very upset with this, no respect whatsoever.


This question, "tech came earlier to the appt and left," is about DirecTV channels, programming, equipment, and sports.
 
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