Technicolor TC8717T MOCA disabled help - Time Warner Internet

#1
This question is about "Technicolor TC8717T MOCA disabled help", with Time Warner Cable internet and apps. Spectrum/Charter/TWC was at my house today. Since we tested everything wireless and getting cable signals, I thought everything was fine. But after they left, I realize the moca light behind the modem was off. I have moca adapters that I use that worked fine with Verizon fios, so I knew something was off. I logged into the TC8717T admin, and the moca section has a red x, and is disabled. When I go to enable it, It doesn't seem to allow me to SAVE the configuration.

Is there an easy fix here? Please advise, thank you.


This topic covered Technicolor TC8717T MOCA disabled help, and TWC cable internet service.
 
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#2
Spectrum no longer supports Whole House Service as Time Warner did therefore, MoCA is disabled by default. Even if enabled, it will disable via weekly polling and updates.

Sincerely,
Spectrum Technician
 
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