Terrible quality on Cloud DVR?

J

Jbost188

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#1
Looks like the football game i recorded is recorded on the cloud DVR. Watching the playback, the quality is TERRIBLE, like almost unwatchable.

Looking thru my recordings, I’m not sure i even have a local DVR, because all recordings appear to play from cloud DVR. This is very upsetting IF the quality is going to be this poor. If I’m paying for HD channels and recording capability.

So far i have been pretty disappointed in the x1 service - i hope someone can point me in the right direction on this issue.

"Terrible quality on Cloud DVR?," is about XFinity-Comcast Television.

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