TiVo Bolt receiving V53 errors on 2 out of 4 tuners - XFinity

#1
Hello, my new TiVo Bolt works great on 2 of its tuners across all channels (including premiums), but the other 2 tuners always show this error regardless of channel: Problem with the signal on this channel. Trying again. (V53)

According to the TiVo's own diagnostics, the signal strength for each tuner is about 75-76%, with a SNR of about 29-30%. On the two tuners that work the picture is very clear.

The multi-stream cable card is a Motorola unit with firmware 1573 06.25.

Premium channels look perfect on the 2 working tuners.

Can anybody help? Thanks for any info.


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