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Message: [QUOTE="mbwriter51, post: 235512"]My X-1 box does not work in the evening, it pixelates freezes and stops. Every troubleshooting does not help. When I try the Support Chat it just keeps me in a cycle of troubleshooting not recognizing that the troubleshooting is not working. It just keeps asking the same stupid troubleshooting questions. When I attempt to call the listed customer service phone it is "no longer in service". Besides cancelling my service any suggestions how to speak to a human being from xfinity?M. Boyd"Trouble shooting and Customer service is worthless," is about XFinity-Comcast Television.For other news regarding Trouble shooting and Customer service is worthless, and XFinity - Comcast Television, see our recommended stories below.[/QUOTE]