TV App problems not in TV status - XFinity

Had problem where YouTube TV App made screen go black when selecting a thumbnail (instead of playing the clip)

After following app trouble shooting guide and about an hour of voice help with 2 technicians, found that Comcast-YouTube connection was broken.

If system would include app linkages in TV operability report the MyAccount trouble shooting procedure let me know there is a known problem to be fixed if I just wait (as opposed to following trouble help, try refresh, speak with techs...using close to 1 1/2 hours on an already known problem)

This question, "TV App problems not in TV status," is about XFinity-Comcast TV Television Apps.

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