Tv go app doesn't work. In home wifi only - XFinity

At flipping home, but can't watch most shows cuz this stupid app doesn't think I'm at home!?!?!

called and customer support was a joke. Had to elevate, supposed to get call back, never did.

Why ????

therep thought it was because I had my own router behind modem and recommended I get a Comcast modem/router combo!!!!

seriously Comcast.....

anyone have eave similar issue?

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Yes! Just got a message that says "We've retired the TV Go app. Pelase download the new XFINITY TV app." They retired it on election day! And, the new app doesn't have live streaming. WTF?