U verse not recording closed captions - DirecTV

About 6 six weeks ago my uverse stopped recording closed captions on the Bravo network. They display when watching live, but not on recorded shows. I have to get this fixed, as My wife has a hearing loss and closed caption are imperative. I have called support twice, but thay are clueless since all my settings have been verified correct. It happens on all of my boxes.

This question, "U verse not recording closed captions," is about DirecTV channels, programming, equipment, and sports.

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