Unable to use online TV Guide and Playlist - DirecTV

We recently changed from Uverse to DirecTV. So far I haven't been able to use the DirecTV online TV Guide...
My local stations show "Programming information not available".
At other times the programming does not come up but instead says "We were unable to process your request. Please try again"

I haven't been able to get into my 'Playlist' yet but I would like to know if//when I'm able to get to my Playlist... Does it have a list of both recorded shows *and* a list of scheduled to be recorded shows?

This question, "Unable to use online TV Guide and Playlist," is about DirecTV channels, programming, equipment, and sports.