Unbelievable - DirecTV

Signed up for directtv 6 days ago. Was promised, "never miss another game". Epic fail, just four days later, missed all NBC games on Jan 1. Called to cancel, of course, that office is closed - nice customer service. Did receive credits to my account - nice, but doesn't remedy the lack of local programming. Not a happy/satisfied customer for sure.

This question, "Unbelievable," is about DirecTV channels, programming, equipment, and sports.