Unstable latency to certain online services - Time Warner Internet

#1
This question is about "Unstable latency to certain online services", with Time Warner Cable internet and apps. Austin, TX, 78701. Apartment Complex
Internet Only
Arris TG1672
Latency to certain online services/online games is incredibly unstable. WinMTR/tracert show it is packet loss through TWC hops going outbound.
Symptoms occur randomly throughout the day, feels like it occurs more often post 8pm.
(Only live with one other person who is not doing anything that should be causing this instability)
Speed test is fine at 230/23/13ms jitter
Downstream
[TABLE]

DCID

Freq

Power

SNR

Modulation

Octets

Correcteds

Uncorrectables


Downstream 1

16

555.00 MHz

8.80 dBmV

40.95 dB

256QAM

3297971525

8

0


Downstream 2

5

489.00 MHz

11.60 dBmV

40.95 dB

256QAM

2758895378

0

0


Downstream 3

6

495.00 MHz

11.50 dBmV

40.95 dB

256QAM

2763340578

0

0


Downstream 4

7

501.00 MHz

11.10 dBmV

43.38 dB

256QAM

2704478583

0

0


Downstream 5

8

507.00 MHz

11.20 dBmV

40.95 dB

256QAM

2716002158

0

0


Downstream 6

9

513.00 MHz

10.80 dBmV

40.95 dB

256QAM

3113149727

20

0


Downstream 7

10

519.00 MHz

11.00 dBmV

43.38 dB

256QAM

3201899572

20

0


Downstream 8

11

525.00 MHz

10.80 dBmV

40.95 dB

256QAM

3177251653

0

0


Downstream 9

12

531.00 MHz

10.70 dBmV

40.37 dB

256QAM

3063843665

0

0


Downstream 10

13

537.00 MHz

10.20 dBmV

40.37 dB

256QAM

3034204244

0

0


Downstream 11

14

543.00 MHz

9.80 dBmV

40.37 dB

256QAM

3053295373

0

0


Downstream 12

15

549.00 MHz

9.50 dBmV

40.95 dB

256QAM

3036652377

2

0


Downstream 13

1

465.00 MHz

11.20 dBmV

43.38 dB

256QAM

2891002017

6

0


Downstream 14

17

561.00 MHz

9.30 dBmV

40.37 dB

256QAM

3434439948

0

0


Downstream 15

19

573.00 MHz

10.40 dBmV

40.95 dB

256QAM

3634297684

0

0


Downstream 16

20

579.00 MHz

10.40 dBmV

40.95 dB

256QAM

3631878013

0

0


[/TABLE]
[TABLE]

Reset FEC Counters


[/TABLE]
Upstream
[TABLE]

UCID

Freq

Power

Channel Type

Symbol Rate

Modulation


Upstream 1

4

36.90 MHz

39.50 dBmV

DOCSIS2.0 (ATDMA)

5120 kSym/s

64QAM


Upstream 2

1

19.00 MHz

38.25 dBmV

DOCSIS1.x (TDMA)

2560 kSym/s

16QAM


Upstream 3

3

30.40 MHz

39.50 dBmV

DOCSIS2.0 (ATDMA)

5120 kSym/s

64QAM


Upstream 4

2

23.90 MHz

39.50 dBmV

DOCSIS2.0 (ATDMA)

5120 kSym/s

64QAM


[/TABLE]

[TABLE]

11/1/2016 2:39

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/4/2016 12:28

68010600

6

DHCP Renew - lease parameters tftp file-?BEWGlxYUz+KQ9oIK4Iiu@CuCIrjihSOeBKXNw8q3VUOMWjnjapb96 modified;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/4/2016 13:09

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/9/2016 4:41

68010600

6

DHCP Renew - lease parameters tftp file-?BEWGlxYUz+KQ9oIK4Iiu@CuCIrsfFYR7ptR+szhgh+IHztTw9Rm9f modified;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/9/2016 6:04

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/12/2016 16:41

68010600

6

DHCP Renew - lease parameters time server-72.183.82.18;tftp file-?BEWGlxYUz+KQ9oIK4Iiu@CuCIrp_p+v3QAzO3m_YjJwBiogxSuLL8 modified;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/12/2016 20:18

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/16/2016 3:33

82000400

3

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/16/2016 3:33

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/17/2016 22:15

68010600

6

DHCP Renew - lease parameters time server-72.183.82.37;tftp file-?BEWGlxYUz+KQ9oIK4Iiu@CuCIrvI6_9QOJyOd90HzpNaAMu86GXfv modified;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/18/2016 0:58

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/21/2016 10:15

68010600

6

DHCP Renew - lease parameters time server-72.183.77.8;tftp file-?BEWGlxYUz+KQ9oIK4Iiu@CuCIrlkXp3dkcA6r2tVjJs0rP5ZiH3_K modified;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/22/2016 3:09

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/24/2016 22:15

68010600

6

DHCP Renew - lease parameters time server-72.183.77.48;tftp file-?BEWGlxYUz+KQ9oIK4Iiu@CuCIrt2QTMMK1Nq9Y11C+LNXNiFZqj32 modified;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/25/2016 2:48

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/28/2016 10:15

68010600

6

DHCP Renew - lease parameters tftp file-?BEWGlxYUz+KQ9oIK4Iiu@CuCIrok+WpeTkw_ATOojKYuSsuS1WM_t modified;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


11/28/2016 12:51

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


12/1/2016 22:15

68010600

6

DHCP Renew - lease parameters time server-72.183.77.8;tftp file-?BEWGlxYUz+KQ9oIK4Iiu@CuCIrjDXmLxnRc5E5PdEc38BEy16iP96 modified;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


12/2/2016 1:39

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


12/6/2016 21:14

68010600

6

DHCP Renew - lease parameters time server-72.183.77.48;tftp file-?BEWGlxYUz+KQ9oIK4Iiu@CuCIrntxgWikX9kL0z7tW3VguAwa2L__ modified;CM-MAC=14:cf:e2:90:f6:82;CMTS-MAC=00:17:10:86:bc:a6;CM-QOS=1.1;CM-VER=3.0;


[/TABLE]
50ft ethernet cable from Arris to my PC.

WinMTR:


  1. |------------------------------------------------------------------------------------------|
  2. | WinMTR statistics |
  3. | Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
  4. |------------------------------------------------|------|------|------|------|------|------|
  5. | 192.168.0.1 - 0 | 283 | 283 | 0 | 4 | 75 | 4 |
  6. | cpe-72-182-96-1.austin.res.rr.com - 0 | 283 | 283 | 9 | 22 | 119 | 26 |
  7. | tge0-0-4.ausbtx5201h.texas.rr.com - 7 | 283 | 264 | 24 | 86 | 569 | 361 |
  8. | agg25.ausutxla01r.texas.rr.com - 28 | 283 | 205 | 15 | 54 | 187 | 40 |
  9. | agg22.dllatxl301r.texas.rr.com - 50 | 283 | 144 | 19 | 52 | 132 | 39 |
  10. |bu-ether14.dllstx976iw-bcr00.tbone.rr.com - 49 | 283 | 145 | 16 | 49 | 185 | 71 |
  11. | 0.ae4.pr0.dfw10.tbone.rr.com - 57 | 283 | 124 | 15 | 30 | 117 | 28 |
  12. | po21.bbr02.eq01.dal01.networklayer.com - 42 | 283 | 165 | 18 | 44 | 148 | 49 |
  13. | ae0.dar02.sr01.dal01.networklayer.com - 52 | 283 | 136 | 15 | 29 | 100 | 23 |
  14. | po2.fcr05.sr06.dal01.networklayer.com - 48 | 282 | 147 | 15 | 31 | 152 | 23 |
  15. | patch101.pathofexile.com - 0 | 282 | 282 | 14 | 27 | 131 | 33 |
  16. |________________________________________________|______|______|______|______|______|______|
  17. WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )
tge0-0-4.ausbtx5201h.texas.rr.com seems to be very unreliable


This topic covered Unstable latency to certain online services, and TWC cable internet service.
 
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