Update firmware of Netgear CM1000 - Time Warner Internet

#1
This question is about "Update firmware of Netgear CM1000", with Time Warner Cable internet and apps. How do I get spectrum to push the firmware update of the CM1000 to my cable modem? I asked over live chat and they said they do not do that. Anyone have any ideas?

Update firmware of Netgear CM1000?
 
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