Upgraded to X1 and fullscreen is gone - help

S

SFSailLady2

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#1
A couple of weeks ago I upgraded to X1 and now some HD movies have bars on the top and bottom like the old days rather than full screen. How can I go back to the way it was before? My TV settings have not changed. The TV setting under both Samsung and Xfinity Device settings|Video Display is 16:9 / 1080HD60p. I see this question in archives both I cannot get to the the archive post. Please help. I miss my full screen.

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