Uverse Live Online ISSUES - DirecTV

When I try to watch my shows on Uverse online, either nothing pops up or the video box keeps loading for hours. Tonight I tried calling before my show came on and searching for the online chat was unsuccessful. I am EXTREMELY frustrated because this happens regularly. Why am I paying if I cannot watch my shows when I am away from home??

I have already left a comment on AT&T's facebook page, but cannot find an e-mail to send a formal complaint. I would like to know who I can speak to about this.

This question, "Uverse Live Online ISSUES," is about DirecTV channels, programming, equipment, and sports.