Uverse receiver power supply issue - DirecTV

#1
My Uverse power supply stopped working. The box just shows a blue screen. When a power supply from another box is connected, it works fine.

I chatted with Uverse support yesterday. They told me to take the power supply to an AT&T store and get a replacement. I went to the store and was told that this is not the case.

This cost me an hour of my time, so I would like to know how I go about getting a replacement power supply?


This question, "Uverse receiver power supply issue," is about DirecTV channels, programming, equipment, and sports.
 
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