Video Player for Online viewing not installing - DirecTV

I'm trying to watch from my home PC and when I go to watch something it reads that I need to install the video player...
I downloaded the video player, 2x, installed it... says it's installed... I refreshed my browser and tried again... same thing says to install the video player. I have installed it several time and have rebooted, logged off and just refreshed to no avail. Why doesn't this work?

This question, "Video Player for Online viewing not installing," is about DirecTV channels, programming, equipment, and sports.