view/manage premium channels

J

JMy1

Guest
#1
view/manage premium channels seems to dissappeared . when I click on view/manage premium channels link I get the following :



were sorry
please contact us and one of our friendly and knowledable representives can help

button for - chat with xfinity



clicking the - chat with xfinity - button gives this response

In an effort to reduce the spread of Coronavirus and to protect the health and safety of our employees, we are transitioning many of our customer service representatives to work from home, which has contributed to longer wait times. You can try asking another question or using one of our digital options below. Thank you for your patience and understanding as we prioritize the most urgent issues, such as loss of service.



My Account - takes you back to this loop
xfinity.com - starts all over but you end up back here
xfinity apps - dont use any
coronavirus faq - not of interest to me



It was working about 2 weeks ago. Has this been removed ? If so why keep link to something that's been removed ? Anyone have any ideas ?

"view/manage premium channels," is about XFinity-Comcast TV Television and On Demand.

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