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[QUOTE=&quot;jtdatagal11, post: 234886&quot;]Snce upgrading to an X1 box last week I no loner have the CallerID banner being displayed on my TV when a Voice call comes in.I just spent close to 2 hours on chat with support.&nbsp; Near the end of the chat, he ran a test which displayed a call from Comcast on my screen, so we thought the issue was resoolved.&nbsp; Later in the day a call came in and no banner was displayed.&nbsp; So the question is ...Why would a test call from Comcast display the banner correctly, but a regular call does not display at all?&nbsp; And how can I get this fixed?&nbsp; If I do the chat thing again it will probably just eat up more time with the same result.&quot;Voice Caller ID Banner on TV,&quot; is about XFinity-Comcast Television.For other news regarding Voice Caller ID Banner on TV, and XFinity - Comcast Television, see our recommended stories below.[/QUOTE]

[QUOTE="jtdatagal11, post: 234886"]Snce upgrading to an X1 box last week I no loner have the CallerID banner being displayed on my TV when a Voice call comes in. I just spent close to 2 hours on chat with support. Near the end of the chat, he ran a test which displayed a call from Comcast on my screen, so we thought the issue was resoolved. Later in the day a call came in and no banner was displayed. So the question is ... [COLOR=#FF0000][B]Why would a test call from Comcast display the banner correctly, but a regular call does not display at all? And how can I get this fixed? If I do the chat thing again it will probably just eat up more time with the same result.[/B][/COLOR] "Voice Caller ID Banner on TV," is about XFinity-Comcast Television. For other news regarding Voice Caller ID Banner on TV, and XFinity - Comcast Television, see our recommended stories below.[/QUOTE]

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