Watching Movies and TV Shows When Offline - DirecTV

I was told by the Directv Help desk that one can download a show from one's DVR and watch it when offline. I did that but when I try to play them with "Airplane Mode" on it says it needs the internet. Does anyone know of a document that gives straight forward direction as to how get movies and shows to watch when offline. This is frustrating as h%#^!v

This question, "Watching Movies and TV Shows When Offline," is about DirecTV channels, programming, equipment, and sports.