We're having some trouble logging you in - XFinity

We have Xfinity Homes Security and both myself and my wife are getting this error message when trying to access anything in the Xfinity Home app on out Samsung Galaxy S7 Edges. Tried logging out and back in on both devices. Nothing seems to work. Our Xfinity touchscreen is functioning.

This question, "We're having some trouble logging you in," is about XFinity-Comcast TV Television Apps.

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David M

We have the same issue. Eventually it started to work again for my wife, but the app on my phone still refuses to connect. Email and streaming apps both work, just not home security. Tried changing pw, reinstalling app, etc...